🔒 Privacy Policy
Effective Date: July 2025
Home Automation Australia (HAA) is committed to safeguarding your privacy. We respect and protect your personal information by adhering to strict data protection principles and relevant privacy legislation, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. No Data Retention
At HAA, we do not retain, store, or archive customer data collected during consultations, installations, or support interactions. Once your service is completed, any personal or device-related information provided to us is not stored in our systems or used for future contact unless specifically requested by you.
2. Minimal Information Usage
Any information shared with HAA is used solely for the purpose of delivering the requested service. We do not collect or use personal data for marketing, analytics, or third-party distribution. There are no hidden data practices—what you share with us stays strictly between you and your technician.
3. Transparency & Customer Control
You are always in control of your information. We do not create customer profiles, send unsolicited communications, or use cookies that track your browsing behavior on our site. If you contact us via email or phone, your information will not be stored unless you expressly request ongoing support or follow-up.
4. No Third-Party Sharing
We do not sell, share, or disclose your information to third-party service providers, advertisers, or affiliates. Your data is yours alone—and we take pride in protecting that boundary.
5. Secure Service Practices
All services are delivered with privacy and discretion in mind. Any technical data accessed during setup or troubleshooting is used only during that session and immediately discarded once the service is complete.
If you have any questions or concerns about our data handling practices, please contact us at andrew@homeautomationaustralia.com.au
By choosing HAA, you’re trusting a service that puts your privacy first—because a smart home should never come at the cost of peace of mind.