Please reach us at info@homeautomationaustralia.com.au if you cannot find an answer to your question.
Home Assistant is an open-source smart home platform that runs locally, giving you full control over your automation without relying on the cloud. It’s private, secure, and highly customizable.
Only for initial setup, updates, or remote access (if enabled). All core functions run locally—so your smart home works even when your internet doesn’t.
No—smart devices are supplied by the customer. If you need to purchase recommended products, you can do so directly through our website before your setup session.
Yes! If your devices are compatible with Home Assistant, we’ll integrate them as part of your service session. We’ll advise on compatibility during your consultation.
The Starter Package includes a Home Assistant hub, integration of all compatible customer-supplied devices, setup and testing of one automation, training, a session recording, and access to smart home guides.
Yes—our onboarding and configuration sessions are conducted remotely, allowing us to support you anywhere in Australia without entering your home.
Absolutely. Unlike other platforms, Home Assistant keeps your data local. No cloud storage, no third-party access—your smart home stays your business.
Of course! Home Assistant supports a wide range of devices and integrations. We also provide training so you can confidently expand and create your own automations
Session times vary based on your chosen package. The Starter Package typically takes 1–2 hours, while Advanced and Premium sessions may take longer depending on complexity.
We’ve got you covered. Premium package customers receive post-session support, and all customers have access to our exclusive resource library. You can also contact us any time for guidance.